Operations Manager ViaMichelin (F/M)

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Operations Manager – ViaMichelin (F/M)

1. Mission

As the Operations Manager, you will play a pivotal role in the “Commissions” Business and be a key member of its executive committee, representing ViaMichelin operations and contributing to the definition and execution of the Business unit overall strategy.

With a comprehensive view of all ViaMichelin operations, you will ensure that each team functions efficiently, aligns with strategic objectives, and delivers high-quality results on time.

In addition to overseeing day-to-day execution across departments, you will be responsible for translating them into P&L performance, ensuring financial sustainability by optimizing both revenue and costs. Your focus will be on driving operational excellence, enhancing collaboration between teams, and ensuring processes that support ViaMichelin’s growth and long-term success.

You will be overlooking new and ongoing strategic initiatives for ViaMichelin, such as the development of new products and services.

2. Key Responsibilities

Strategic & Executive Leadership

• Actively contribute to defining the Commission’s overall strategy as member of Commissions LB’ executive committee.
• Translate the strategic vision into clear, actionable objectives and ensure their execution across all teams.
• Identify and anticipate business challenges, providing strategic insights and recommendations to the Management.
• Overlook Exploration / Innovation projects for the development of new products and services with ViaMichelin assets
• Represent ViaMichelin to stakeholders, embodying the brand with credibility and impact.

Operational Oversight & Execution

• Ensure that all teams (Product, Tech, Marketing, Editorial, Commercial) are aligned and delivering the expected results with the right level of quality, within deadlines, and according to business priorities.
• Support each teams in setting up clear KPIs to measure their operational performance and team efficiency.
• Facilitate communication and collaboration between departments, removing bottlenecks and improving workflows.
• Implement and optimize processes to enhance productivity and ensure smooth execution across functions.
• Address and resolve operational issues that may hinder company growth.

P&L Forecasting & Financial Management

• Oversee ViaMichelin’s financial health by supporting P&L forecasting, execution, and cost control.
• Work closely with the finance team to ensure proper budgeting, sales performance steering, and cost optimization.
• Identify areas of unnecessary expenditure and implement strategies to improve profitability.
• Ensure that revenue-generating activities (commercial, marketing, partnerships) align with financial goals.

Performance Monitoring & Problem-Solving

• Track key performance indicators across all functions and ensure corrective actions are taken when necessary.
• Analyze operational inefficiencies, propose solutions, and drive continuous improvement.
• Act as a problem solver for teams, addressing roadblocks and ensuring smooth delivery of projects.
• Ensure that all business functions are data-driven, using insights to make informed decisions.

3. Required Experience & Skills

Experience & Background

• 5+ years in an operational leadership role, ideally in a digital business, startup, or high-growth company.
• Proven track record of driving execution, managing cross-functional teams, and improving business performance.
• Strong business acumen with the ability to understand the functioning and connections among different areas of a digital company (product, tech, marketing, editorial, sales, finance, etc).
• Experience managing P&L, financial planning, and cost optimization in a business environment is a plus.

Skills & Competencies

• Leadership & Influence: Ability to guide teams, align efforts, and drive results without necessarily having direct managerial authority.
• Analytical & Problem-Solving Mindset: Ability to break down complex challenges, identify root causes, and implement effective solutions.
• Execution & Operational Excellence: Strong sense of ownership and ability to ensure that projects are completed on time, at a high quality, and in line with strategic goals.
• Communication & Stakeholder Management: Ability to represent ViaMichelin with different teams and executive stakeholders, translating strategy into a clear pitch.
• Financial & Business Acumen: Solid understanding of budgeting, forecasting, and financial performance management and aligning short term goals with a long term strategic view.
• Agility & Adaptability: Comfortable wearing multiple hats in a fast-paced, small-business environment, capable of handling both strategic and hands-on tasks.

Package

Starting 80k€ + bonus + social package, depending on profile and experience.

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